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FAQs

What is Civil Service Live?

Civil Service Live is the Government's annual conference. Civil Service Live is a learning event for all those in the Civil Service and wider Public Service. 

What are the key themes?

This year the event will focus on the Civil Service vision; A Brilliant Civil Service, with content falling into the following five themes:

  • Improved Outcomes
  • Effective Leaders
  • Skilled People
  • A Great Place To Work
  • Global Britain

Who organises Civil Service Live?

Civil Service Live is delivered through a partnership between Cabinet Office and Dods.

When can I register for Civil Service Live?

Registration for Civil Service Live 2020 will open in Spring 2020. 

Are the venues accessible?

Yes, we make sure that all the venues we hold Civil Service Live in meet the legal requirements. Inclusivity reports will be made available on each venue page on the Civil Service Live website. 

How much does it cost to attend Civil Service Live?

The event is FREE to attend for all civil servants and those who work for local authorities and the wider public service. The following fees for external delegates apply:

Early Bird [Until 13 May]

An Event Pass which covers one location, is £995 per delegate. An Unlimited Event Pass, which allows you entry to all locations on all days, is £1,995 per delegate.

Standard Rate [From 14 May]

An Event Pass, which covers one location, £1,495 per delegate. An Unlimited Event Pass, which allows you entry to all locations on all days, is £2,995 per delegate.

We welcome delegates from the charity and voluntary sectors and offer a substantially discounted rate of £425 per delegate per event (plus VAT).

Can I book my sessions in advance?

The agenda will be available to preview in Spring 2020. Selecting a session will only reserve you a place at the session and seats will be allocated on the day on a first-come, first-served basis. We would recommend arriving 15 minutes prior to the session beginning.

When will I receive my badge?

You will receive your badge via email approximately two weeks before the event you have registered to attend.

What happens if I don't receive my badge before the show?

Don't worry! You will receive an email when you register and again a week before the event which will contain your unique reference number. Simply print off this email and bring it with you to the show where we will print you another badge. If you forget to print the email, just give your name at the registration desk and we will manually search for your details to print another badge.

Can I attend Civil Service Live in more than one city?

The intention is that civil servants attend only one day of the Civil Service Live events, however, as the event is free to attend to all those who work in the Civil Service you are welcome to attend all the events at your own travel costs.

Will the presentations from Civil Service Live be put up online after the event?

We will work with our speakers to obtain as many presentations as possible. If you would like access to a set of slides, please email the team at: CSL-Queries@dodsgroup.com. Please note, some presentations will not be available where they contain sensitive information or are not meaningful without the accompanying speech.

Does my attendance at Civil Service Live count towards my one of my five learning days a year?

Yes, Civil Service Live counts towards your five days’ learning per year.

Will my data be shared, if so, who with?

Your data will be processed and stored in accordance with our privacy notice. 

If I am from outside the Civil Service, how can I exhibit or get to speak at Civil Service Live?

Please contact at customer.service@dodsgroup.com and an advisor will be in touch.

Is catering provided?

There will be catering points throughout the venue where you can purchase refreshments. Water will be supplied free of charge. All venues are based within city centres where cafes and shops can be easily located should you need to find lunch outside the venue itself.

Will Civil Service Live pay civil servants’ T and S fees to attend?

The venues have been chosen to be easily, and cost effectively, accessed using public transport. All travel costs should be claimed from your local budget and are subject to line manager approval.

What is the dress code for the events?

Office attire/ Business casual

Will there be photography at the events?

There will be an official photographer at all Civil Service Live events. If you do not want your photograph used in any materials, please let the photographer know.

What if I need to cancel my place at the event after I’ve registered?

Please log back into the registration site (accessed via the Civil Service Live website) and cancel your booking and the sessions you have booked to attend, so that your place can be made available to other delegates.

I’ve heard you are running spot mentoring at the events. How do I book this?

You can sign up for a twenty minute, one-to-one mentoring session from Spring 2020. These will be available to book from the Civil Service Live website. 

I want to volunteer to help at the events – how do I do this?

We will shortly be open for volunteering applications on the 'Get involved' page. Please check back to the Civil Service Live website soon.

Your time counts towards your allocation of corporate contribution days.

I want to offer mentoring at the events – how do I do this?

We will shortly be open for mentoring applications on the 'Get involved' page. Please check back to the Civil Service Live website soon.

Your time counts towards your allocation of corporate contribution days.